TREX - Travel Exchange Central America success is based on comments and suggestions we receive from delegates. Your opinion provides valuable insight and helps us make improvements. We appreciate you taking a few minutes to complete this survey and sharing your views. Thank you very much.

1. Was TREX - Travel Exchange Central America - Travel Exchange Central America productive for you this year?
Very Productive              Productive                Poor                    Needs Improvement

2. How would you describe your TREX - Travel Exchange Central America WEBSITE experience?:
Excellent                         Good                          Poor                    Needs Improvement

3. Please rate the "On-Line" Directory of Services format for "content" and "ease-of-use":
Excellent                         Good                          Poor                    Needs Improvement

4. Did you request appointments in advance on the web site?:
Yes                No

If "Yes" please rate your level of satisfaction:
Excellent                         Good                          Poor                    Needs Improvement

5. Please rate the length of time for each appointment:
Excellent                         Good                          Poor                    Needs Improvement

6. How would you rate the Supplier Companies that attended?:
Excellent                         Good                          Poor                    Needs Improvement

7. Please rate the "decision making" capabilities of the Supplier Representative(s):

Excellent                         Good                          Poor                    Needs Improvement

8. Please rate the overall format of the Event:?

Excellent                         Good                          Poor                    Needs Improvement

9. What airline did you fly to Guatemala?

American Airlines           Copa Airlines             Delta                   Other

10. Were you met at the airport upon arrival?
Yes                No

11. How would you rate your arrival experience at the airport?
Excellent                         Good                          Poor                    Needs Improvement

12. Please describe your hotel room and services experience:
Excellent                         Good                          Poor                    Needs Improvement

13. How would you rate the Welcome Reception?
Excellent                         Good                          Poor                    Needs Improvement

14. Did you take pre or post tours?
Yes                No

If Yes, which tour(s) did you take?
Pre Tour:                  Post Tour:

15. Please rate your overall tour(s) experience:
Excellent                         Good                          Poor                    Needs Improvement

16. How would you rate the knowledge of your guide?
Excellent                         Good                          Poor                    Needs Improvement

17. Please rate the Café layout, service and experience:
Excellent                         Good                          Poor                    Needs Improvement

18. How would you describe your Central America business "outlook" for the next 12 months?:
Excellent                         Good                          Poor                    Needs Improvement

19. Was this your first time to visit Guatemala?:
Yes                No

20. What term best describes the "quality" of your meetings with the TREX Suppliers?:

Excellent	They were prepared and professional.
Good	Most of the Suppliers I met knew what to do and were "ready" for our meeting.
OK	They had some of the information I needed, but didn't seem completely prepared.
Poor	Many Suppliers aren't "ready" yet for our market; more training is needed.

21. Please describe your experience with William H. Coleman, Inc.
Excellent                         Good                          Poor                    Needs Improvement

22. Will you plan to attend the next TREX - Travel Exchange Central American in Panama/Honduras 2009?
Yes                No

Please provide us with any additional comments that you have that will help us improve next year's event.

General Comments:

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